Legal Solutions For Employers

Workplace injuries can be complex and challenging. Let us simplify the process with our extensive experience, proven processes and focus on wholistic outcomes.

Our Services

Workplace Claims Solutions Group has decades of success supporting the employer community with all things “WSIB” and related. As well, guiding employers with non-occupational injury/illness case management.

Complex Case Management

End-to-end workplace and non-occupational claims management ensures compliance, efficiency and claim cost reduction. A wholistic approach involving multi-disciplinary teams.

Appeal Representation

Understanding the process, gathering relevant evidence, researching case law and effectively preparing and presenting arguments, including witness testimony.

Training & Information Sessions

Provide all levels of your team with information and skills that move them towards compliance, confidence and consistency.

Program Development

Tailored programs for your workplace create solid management skills and compliance while operating at maximal level.

How Legal Pros Can Help

Disputing WSIB decisions

  • Appeals/objections: When WSIB denies an employer’s objection, or allows a worker’s claim the employer believes should not be allowed.
  • Cost relief of transfer: Seeking to have costs removed from their account if the injury was caused by another employer.
  • SIEF relief: Applying for Second Injury and Enhancement Fund cost relief when pre-existing conditions contributed to the injury.

Lawyers/paralegals help with:

  • Preparing formal objections.
  • Navigating the WSIB appeals system
  • Representing employers at the WSIB Appeals Services Division or WSIAT (Workplace Safety and Insurance Appeals Tribunal).

Workplace investigations

  • Serious injuries or fatalities may trigger Ministry of Labour and WSIB investigations.

Legal professionals can:

  • Advise on rights and obligations.
  • Help conduct internal investigations.
  • Assist with preparing statements or reports.

Managing compliance risk

  • Employers have legal obligations to cooperate in return-to-work and re-employment (if they’re subject to these rules).
  • Failing to comply can lead to penalties and surcharges.

Lawyers/paralegals help:

  • Ensure the employer understands their obligations.
  • Draft letters or plans that meet WSIB requirements.
  • Avoid unintentional non-compliance.

Preparing for and attending hearings

  • WSIB Appeals Services Division hearings.
  • WSIAT (Workplace Safety and Insurance Appeals Tribunal) hearings.

Lawyers/paralegals:

  • Prepare written submissions.
  • Gather and present evidence.
  • Represent the employer in oral hearings.

Cost control and premium rate management

  • High-cost claims can increase premiums.
  • Employers sometimes need advice on:
    • Cost relief applications.
    • Cost transfers to another employer.
    • Reducing the impact on their WSIB experience rating or rate-setting.

Legal advice can:

  • Improve success rates for relief or transfer applications.
  • Reduce overall WSIB costs.

Policy interpretation

  • WSIB Operational Policies are complex.
  • Employers may need help understanding how a specific policy applies (e.g., travel status, stress claims, recurrence, occupational disease latency periods).

Lawyers/paralegals:

  • Interpret policy language.
  • Advise on the best strategy under WSIB’s rules.

Unionized environments

  • Overlap between WSIB claims and collective agreement obligations.
  • Disputes over accommodations or return-to-work assignments.

Legal advisors can:

  • Coordinate WSIB strategy with labour relations.
  • Ensure RTW plans align with the collective agreement.

Complex claims management

  • Cases with disputes over return-to-work obligations.
  • Disagreements about suitable or available work.
  • Disputes over functional abilities or medical evidence.
  • Psychological injury claims or occupational disease–these often involve complicated causation questions.
  • Overlap between WSIB claims and collective agreement obligations.
  • Disputes over accommodations or return-to-work assignments.

Legal pros can:

  • Interpret WSIB policy and law.
  • Advise on evidence needed.
  • Help communicate appropriately with WSIB and the worker.

Preventive strategy and training

  • Avoiding claims disputes in the first place.
  • Developing:
    • Internal WSIB policies.
    • Return-to-work programs.
    • Supervisor training.

Lawyers/paralegals can:

  • Review policies for compliance.
  • Provide training sessions.

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The Process

Let us turn your workplace chaos to calm with our simple approach.

Step 01

Learn & Analyze

We begin any case by learning about your workplace, and your needs.

Step 02

Know the Law

We are experts in law and policy. This knowledge helps us craft a solution that best suits your situation and needs.

Step 03

The Solution

Using the information gathered, we design strategic solutions for your desired outcome.

Communication is a key component at each step. You receive continuous updates during the process and contact with our office whenever you need us, in your preferred method (telephone, email, video, text).

Work injury management is driven by provincial legislation. At Workplace Claims Solutions Group we ensure legal compliance, identifiable solutions, and cost effectiveness while considering the impact on all parties. WSIB claims management strategies need to consider all legislative requirements, the impact on the employer and its employees.

One size does not fit all!

When we work with you, we are an extension of your team. You can expect an engaging and educational approach to help create customized solutions that achieve results.

Need Help?

Book a Consultation

Words From Our Clients

Hear from some of the clients we’ve worked with.

Thank you for all your support over the course of many years. Wanted to truly thank you once again for all your support. It has been so appreciated. You're so brilliant at this work!
Amanda Stuyt
Manager Occupational Health, Safety & Welllness
Ontario Health at Home
Catherine immediately helped us prioritize and resolve several long-term claim issues, improving our employee morale with an equitable and fair modified work process. The outcome improved our WSIB performance and cost, so we average five times better than the industry standard. Catherine is very strong with employee relations in unionized and non-unionized environments.
Al Todd
Apotex Pharmachem
I've worked with Catherine for many years to help us with our more challenging WSIB cases. Catherine is a proven expert in her field. She responds quickly to our requests – even last minute, and she always gives sound advice that ensures we are doing the right thing for both our employees and the company. I would recommend Catherine in a heartbeat!
Lisa Cotterill
La Cie McCormick Canada
Catherine has provided excellent guidance on various complex WSIB claims and represented the company to achieve successful closure to those difficult claims. Catherine has the ability to communicate concisely and clearly to management, unions and WSIB.
Jeff Finley
3M Canada

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